CLIENT CENTRE
800 101 101

(free of charge from landlines in Poland)

+48 22 521 10 10

(calls from mobile phones or from abroad will be charged)

Accepted forms of payment

    Fleet cards

    Post-paid Account

     

    Agreement registration at a Contact Point

    viaBOX deposit settlement

    Debit not settlement

    Agreement registration by a fleet card issuer

    Pre-paid account

     

    Account top-up at Customer Service Facility

    viaBOX deposit settlement

    Account top-up via the Internet / mobile application

    Automatic top-up

    ✔*

    ATTENTION

    1. With registration under a post-paid agreement via fleet card issuers all settlements (viaBOX deposit, debit note settlements) take place through fleet card issuers,
    2. If the first payment is made with a PKN Orlen card under a pre-paid agreement (account top-up at a Customer Service Facility or settling a deposit for viaBOX) contact PKN Orlen to conduct card personalisation (801 235 682 from landlines, 501 235 682 mobile phones),
    3. * To top up the account you need the full card number which you will find in your online customer profile E100. Should you have any problems feel free to contact us on our hotline E100.

     

    Bank cards

     

    Post-paid Account

     

    Debit not settlement

    viaBOX deposit settlement

    CREDIT:

    DEBIT:

    Pre-paid account:

     

    Account top-up at Customer Service Facility

    viaBOX deposit settlement

    Account top-up via the Internet / mobile application

    Automatic top-up

    CREDIT:

    DEBIT:

    ✔*
    ✔*
    ✔*

    ATTENTION

    1. With Diners Club payment card all payment settlements under a post-paid agreement take place via a Diners Club card issuer (as in the instance of fleet cards),
    2. You may also register a post-paid agreement with a Diners Club card with Diners Club warranty directly at a Contact Point (and not only via the card issuer),
    3. * Please verify whether your bank offers the possibility to settle online payments with debit cards.